CONTACT:
Preferred Health Resources
503 Airport Executive Park
Nanuet, NY 10954
For more infrormation or to schedule an appointment please contact us via email at marla@phr400.com or call us at 877-877-6900 from 8:00 AM to 6:00 PM EST, Monday through Friday.
Medical Billing - FAQ
Welcome to the Frequently Asked Questions (FAQ) page. Click on the following links where we have answered the most common questions.
If you find that your question is not answered, please email us at marla@phr400.com or call us at 877-877-6900 from 8:00 AM to 6:00 PM EST, Monday through Friday.
Questions
Medical Billing? - This two word phrase covers a lot of ground, can we help refine what youre looking for?
Patient Support - Who does a patient call if they have billing questions?
HIPAA - Is Preferred Health Resources HIPAA compliant?
Medical Billing Specialties - What medical specialties do you service?
Medical Billing - New York - How do you specialize in NY billing?
When is the Practice Management System available?
The system is available during most business hours. From 2:00 AM to 11:00 PM EST. The small 3 hour gap is to do backup and maintenance. So you could say the system is available 21/7.
Why dont you charge a fixed fee per claim?
We charge on a percentage basis so we have an incentive to maximize your reimbursements. Some companies also offer a secondary fee for those claims that require follow-up. This almost creates an incentive not to get it processed in the first place. We have taken over some of our practices from other billing companies that charge fixed fees.
Are you a collection agency?
No, we arent. We try to minimize the percent of your claims that get to be over 90 days. Youll find you have only a small need for a collection agency. Over 90 days receivables for most of our accounts is under 5 percent.